Unify Channels. Streamline Operations. Elevate Customer Experience.

Modern retail demands more than just transactions; it requires seamless integration across physical stores, digital platforms, and backend systems. At Helionex, we help retailers transform their operations using Microsoft Dynamics 365 Commerce and POS solutions. Our services unify in-store, online, and wholesale channels into a single, intelligent ecosystem that improves visibility, accelerates processes, and enhances customer engagement.

Whether you’re a global brand or a regional retailer, we deliver the strategy, configuration, and support to help you scale with confidence.

Why Unified Retail Matters

Today’s consumers expect consistency whether they’re shopping online, in-store, or via call centers. Fragmented systems lead to poor experiences, inventory errors, and lost sales. Dynamics 365 Commerce offers a unified platform to manage pricing, promotions, inventory, and customer data across all touchpoints.

Helionex ensures your retail ecosystem is connected, agile, and built for growth.

Our Retail & POS Services

We tailor every engagement to your retail model, operational complexity, and customer journey.

Our Services Include:

• POS system configuration, rollout, and operational support
• Unified commerce management across stores, e-commerce, and call centers
• Setup and governance of pricing, discounts, and promotions
• Merchandising, product catalog structuring, and content management
• Real-time inventory visibility across locations and warehouses
• Support for omnichannel processes (BOPIS, ship-from-store, click & collect)
• Integration with payment gateways, logistics providers, and e-commerce platforms
• Role-based training and performance monitoring

We ensure your systems are stable, scalable, and aligned with your brand experience.

Business Outcomes

With Helionex, retail and POS solutions deliver:

• Consistent customer experience across all sales channels
• Faster store operations and reduced checkout friction
• Improved inventory accuracy and replenishment planning
• Stronger pricing and promotion governance
• Better operational control for retail managers

We don’t just implement systems we enable retail transformation.

Who We Serve

• Fashion and lifestyle brands scaling across regions
• Consumer electronics retailers managing complex catalogs
• Grocery and FMCG chains optimizing store operations
• E-commerce brands expanding into physical retail

Our experience spans global retail rollouts, regional POS deployments, and omnichannel commerce strategies with a focus on operational excellence and customer satisfaction.

Why Helionex

• Retail Expertise: Hands-on experience with global retail brands and D365 Commerce implementations
• Omnichannel Strategy: Unified architecture across stores, web, and mobile
• Operational Precision: Stable POS systems, accurate inventory, and real-time insights
• Scalable Delivery: Offshore support with enterprise-grade governance

We’ve helped retailers reduce checkout times, improve inventory turnover, and increase customer satisfaction through intelligent retail systems.